Paradise Technologies, Inc. desktop support services reduce overall IT costs and streamline the management of its clients’ computing resources. We provide a flexible approach that allows us to customize our services to meet each client’s specific needs and to evolve with the organization’s requirements. This results in simplified end-user support and improved security – allowing our customers to focus on core business objectives.
Paradise Technologies, Inc. provides a single point of contact for managing end-user requests. From multi-vendor asset management, warranty repairs, software support and network and remote access to handling a wide range of end-user generated questions, our Desktop Support Team provides you with a reliable and cost-effective IT support solution.
Paradise Technologies, Inc. performs the following tasks on a regular basis:
- Individual user training
- Account unlocks
- Password resets
- Equipment installation
- Software upgrades
- Application-specific assistance
- Peripheral support
- Troubleshooting hardware and software at desktop
- Remote control assistance for remote sites