Desktop Support

Desktop Support

 

Paradise Technologies, Inc. desktop support services reduce overall IT costs and streamline the management of its clients’ computing resources. We provide a flexible approach that allows us to customize our services to meet each client’s specific needs and to evolve with the organization’s requirements. This results in simplified end-user support and improved security – allowing our customers to focus on core business objectives.

Paradise Technologies, Inc. provides a single point of contact for managing end-user requests. From multi-vendor asset management, warranty repairs, software support and network and remote access to handling a wide range of end-user generated questions, our Desktop Support Team provides you with a reliable and cost-effective IT support solution.

Paradise Technologies, Inc. performs the following tasks on a regular basis:

  • Individual user training
  • Account unlocks
  • Password resets
  • Equipment installation
  • Software upgrades
  • Application-specific assistance
  • Peripheral support
  • Troubleshooting hardware and software at desktop
  • Remote control assistance for remote sites

 

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