Managed Services

Gain Peace of Mind with Our Fully Customizable Multi-Vendor Blend of Managed Services.  Our managed services increase your staff’s efficiencies and productivity while mitigating your business pain and risks for easy, scalable pricing without any surprises, hidden costs, or hassle.

Managed services from PTi relieve you of the burden of supporting, managing, operating and optimizing today’s highly complex, integrated multi-vendor and multi-platform environments. PTi offers high quality, reliable support for a diverse array of products and solutions from Ubiquiti, Synology, Intel, Cisco, Google, Ubuntu, FreeNAS, FreeBSD and many other leading technology manufacturers.  Unlike other managed service offerings, PTi utilizes our full range of System Integration services to develop customized solutions to meet your needs.

Proactive Optimization & System Management
Protect your environment with properly maintained software control and distribution of software updates. We will ensure you have proper software updates, patches, and bug fixes, and new OS releases.

Help Desk and Unlimited Technical Assistance
Our fully-staffed 24/7/365 support centers provide customers with remote and on-site support for everything from simple move/add/change requests, to complex troubleshooting and programming. The Paradise Support Center (PSC) supports mission-critical business operations such as medical, utility and emergency response organizations requiring the PSC to be staffed 24/7/365 by technology professionals.

Remote UC Monitoring & Diagnostics
PTi 360° advanced monitoring solutions provide the most comprehensive monitoring, management, and diagnostics to enhance application performance management and dramatically improve end-to-end visibility across your entire network. Providing predictable and actionable analysis, Cerium Networks can manage, monitor, and proactively troubleshoot multi-vendor networks for improved visibility and service delivery across integrated voice, video and data applications.

Paradise Support Center (PSC) is able to supports mission-critical business operations such as medical, utility and emergency response organizations that would requiring the PSC to be staffed 24/7/365 by technology professionals.

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