PTi is a cutting-edge company that specializes in IT Support, Managed Services, and Cloud Integration for small to medium businesses in Key West and the lower Keys area that typically do not employ in-house IT staff.
Our team members are well spoken and articulate, fantastic problem solvers, well organized, able to multi-task efficiently, work independently with minimal supervision, and meet deadlines. Work is fast paced, challenging, and occasionally requires working long hours.
Technicians at PTi are typically experienced Microsoft network engineers with a strong background in Windows server administration and desktop support. We hire full-time team members and we prefer that technicians live in Key West.
Our technicians have a solid understanding of most of the following: Windows Server, Exchange Server, ActiveSync, Hosted Exchange, Terminal Server, Active Directory, TCP/IP, DNS, IIS, SSL Certificates, Backup Systems, Disk-Imaging, Disaster Recovery, RAID, Malware Protection and Removal, Firewalls, VLAN’s, and Virtualization technologies. LabTech and ConnectWise experience is a plus.
Do your family and friends call you for technical help? Do you appreciate the feeling of helping them even though it may stretch your patience? If so, you may be a good fit for our team! Our clients are pretty savvy, but there are always those users who are technologically challenged – and we provide service to all of them. We know that providing IT support can be hard work – so we try to have fun along the way. But, if you are easily frustrated or have a low tolerance level, then this may not be a good fit.
Our entire staff group meets regularly to get updates from the sales staff and to collaborate with the rest of the team. You won’t have to work alone – on our team there other technical team members all working together to provide a cohesive high-quality service to our clients. We want team players who appreciate helping others and know when to ask for help.
Do you play video games? Ping Pong? Chess? Fish? Musical instruments? Bowling? Football? Ride motorcycle? Enjoy responsible happy hour? These are some of the things we enjoy doing, so if you enjoy them too we may have more to talk about! We host regular team outings, happy hours and other team events and we even have an XBox in the office for those times where you need to blow off steam.
The Application Process
Getting excited? To begin your application process, please send your resume to Careers@Pinnacle-Technologies.com. You resume will be reviewed and if it looks like you might be a good fit for our company we will reach out to you. Thanks for taking a look at PTi!