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Ongoing care after launch

Website Support & Maintenance

Keep your website current, dependable and supported with a defined process for maintenance, content requests, troubleshooting and future improvements.

A website needs active care to remain useful.

Websites change over time. Software ages, business information changes, integrations fail, security expectations evolve and new content needs to be published. Without an owner and a maintenance process, small issues accumulate.

Paradise Technologies provides ongoing support for HTML, PHP and WordPress websites. We help coordinate updates, hosting, backups, accessibility reviews, troubleshooting and approved development work so the site remains an active business asset.

What Paradise Technologies can provide

Care plans and support scopes vary by platform, condition, hosting environment and the frequency of requested changes. Existing sites are reviewed before acceptance.

Routine Website Care

Coordinate supported software updates, maintenance checks and recurring technical tasks.

Content & Page Updates

Apply approved changes to text, images, links, forms and existing page layouts.

Troubleshooting & Improvement

Investigate errors and plan separate development work when the site needs more than routine maintenance.

Website responsibilities clearly defined

The support agreement explains included maintenance, request time, hosting responsibilities, excluded work and the process for approving larger changes.

  • Website health and maintenance checks
  • WordPress core, theme and plugin coordination
  • Content and link updates
  • Form and function troubleshooting
  • Hosting and DNS coordination
  • Accessibility and improvement recommendations

Bring the website into a supportable state

01

Review

Assess the website, hosting, access, software, backups and known problems.

02

Stabilize

Address urgent issues and document pre-existing conditions or unsupported components.

03

Maintain

Perform agreed recurring work and process approved update requests.

04

Improve

Recommend larger accessibility, performance, design or development projects as needed.

Website support is for organizations that need a dependable owner for ongoing care.

It is especially useful when the original developer is unavailable or internal staff should not manage technical maintenance alone.

  • Updates are delayed because no one owns the process
  • The site has recurring errors or outdated software
  • Hosting and vendor responsibilities are unclear
  • The organization needs ongoing accessibility oversight

Website support questions

Can any existing website go directly onto a care plan?

We first review the site. Security issues, outdated software, unsupported components or pre-existing problems may need separate correction before recurring support begins.

Are redesigns included in monthly maintenance?

Major redesigns, new features, extensive development and large content projects are normally quoted separately unless specifically included.

Do you provide website hosting?

Hosting options and responsibilities depend on the platform and engagement. We can manage or coordinate supported hosting environments as defined in the agreement.

Give your website a dependable support process.

Send us the website address and tell us what is difficult to maintain. We will review the current condition and recommend the next step.