Paradise Technologies / Prepaid support
Technology trouble?
Let’s work through it.
Get practical help with your network and computers. Start with a clear hourly rate, an agreed scope and prepaid support time.
Common problems. Practical help.
Get the right things
working together.
A slow computer or unreliable connection can interrupt the whole day. Tell us what you see; you do not need to diagnose it first.
Wi-Fi & internet problems
Connection drops, coverage issues, network settings and slow performance.
02 / COMPUTERSWindows & Mac support
Setup, updates, software issues, printing and everyday troubleshooting.
03 / CONNECTED WORKEmail, files & remote access
Microsoft 365, shared files, Synology NAS and secure connectivity.
How it works
A straightforward path to support.
- 01
Describe the issue
Tell us what is happening, which equipment is involved and how it affects your work.
- 02
Confirm & prepay
We review the request, agree on the scope and arrange payment. The minimum is one hour at $120.
- 03
Connect & troubleshoot
At the agreed time, we work through the issue with the access and information you authorize.
- 04
Review the next step
We explain the findings and any remaining work. Additional time requires your approval.
People behind the support
Work with
Paradise Technologies.
We provide business technology services in Key West and the Florida Keys, including network support, computers, cloud services and backups.
This prepaid option gives you a defined way to request individual support work. If you need ongoing monitoring or a broader IT plan, we can discuss that separately.
Explore our support areas →Before you book
A few useful answers.
What if the issue takes less than an hour?
The one-hour minimum still applies, so the minimum prepaid charge is $120.
Can you fix everything remotely?
No. Many configuration and software issues can be investigated remotely, but replacing equipment, installing cabling and other physical work require separate arrangements.
What if more time is needed?
We explain the findings and seek your approval for additional time or a revised scope before proceeding.