Paradise Technologies / Prepaid support
Compare Support Options
Choose a starting point based on what you need help doing.
| Option | A good fit when | What to confirm |
|---|---|---|
| Self-help guides | You want to check a simple issue yourself. | That the guide matches your exact device and software. |
| Prepaid support | You need help diagnosing or configuring a specific issue. | $120/hour, one-hour minimum, agreed scope and availability. |
| Ongoing managed IT | You need recurring support and a broader IT relationship. | A separate service proposal, coverage and support terms. |
| On-site project | You need cabling, mounting or physical installation. | Location, equipment, labor and a separate agreed quote. |