Paradise Technologies / Prepaid support
Step-by-step Guides
Start with simple preparation and observation, then get help when you need it.
External self-help resource
Explore Support.com TechSolutions guides
Browse the external library for device and software help. Choose instructions matching your specific product and version. These resources are provided by Support.com; their services, pricing and policies are separate from Paradise Technologies.
Browse TechSolutions guides ↗Before you change settings
Our original checklists help you collect useful details for a support session.
EXPLORE SUPPORT
Prepare for a support session
Collect useful details without changing a working configuration.
EXPLORE SUPPORTNarrow down a connection problem
Observe what is affected before making changes.
EXPLORE SUPPORTMake a Wi-Fi coverage checklist
Turn vague dead zones into useful observations.
EXPLORE SUPPORTPrepare a NAS access request
Gather the right details without changing file permissions.